Custom Orders

We believe that every woman is unique, therefore, at R&R Jewelers, we specialize in custom-made jewelry. With the combination of a woman’s taste and our professionalism, the possibilities are endless. All custom-orders are hand-made with carefully hand-picked stones for that perfect piece of jewelry.

What is Custom jewelry? Does R&R Create Custom Jewelry?

Custom jewelry refers to any piece of jewelry that is made just for you. When creating a custom made piece, the possibilities are truly endless. You have complete control of every aspect of the piece, including the shape and size of the item; the diamond, gem-stone, and metal type; as well as the overall style and look of the piece.

R&R Jewelers actually specializes in custom made jewelry, including custom made engagement rings. Our in-house team of diamond and jewelry experts can assist you in creating your dream ring. If you already have an idea of what you’re after, that’s great! We can get right to work. If you’re still unsure of exactly what you want, we can definitely share our input and professional opinion to guide you in the right direction.

One of the greatest sources of ring inspiration is the internet. R&R can literally take any image you see online and create it from scratch. Also, you can incorporate different aspects of distinct rings to form one unique, custom ring.

How Long Does It Take to Create a Custom Made Ring?

The time frame for creating a custom made ring varies depending on how elaborate the piece is. Simpler custom made projects usually take 10-days to two-weeks to create. More intricate pieces may take 3-4 weeks. If you need to expedite a custom made order, please let us know. We will do our best to accommodate your needs.

What type of diamond quality do you use in your custom made jewelry?

Typically, the quality of diamonds we use in our custom made jewelry averages F-G in color, with a VS2 to a very fine SI1 in clarity. Since R&R is creating the item from scratch, you have the option of going with diamonds of a higher or lower quality.

If you have any further questions regarding custom made jewelry, please contact us via phone,212-764-7211, or email,

Modifications and Repairs

At R&R Jewelers our staff professionals will gladly maintain resizing, repair or any other alterations and modifications, no matter how difficult the job is. Let your challenge become ours.

Expert Repairs

R&R Jewelers houses the most brilliant and skilled craftsman jewelers who specialize in a variety of repairs. We are your one-stop, full service destination for all your jewelry repair needs.

Ring Sizing

R&R’s expert jewelers can accurately determine your ring size and adjust your ring accordingly. Ring sizing is done on premises and takes about 2-3 hours to complete (this may vary depending on the workload of the jeweler that day). We offer several other sizing methods such as ring guards, ring balls, and a ring bar.


Overtime, ring wear and tear, dirt, oils, and lotions tend to diminish the luster and shine of diamond jewelry. Polishing, in turn, revives dull and worn out jewelry to its original appearance. Our expert, in-house polisher, is a master in his craft. Once polished, jewelry looks brand new. This process takes about 1-2 hours, but may vary case to case.

Stone Replacement, Stone Tightening, & Prong Reinforcement

We highly encourage you to have your jewelry inspected and maintained every 6-8 months to prevent from precious diamond loss or damage. On a daily basis, jewelry, especially rings, tend to receive a lot of beating. This is common and completely natural, however, sometimes this can lead to the loosening and falling out of stones. If this is the case, no worries. We are able to tighten any loose stones or replace any missing diamonds or gems. Prongs also tend to wear and wither overtime. Our jeweler is able to reinforce and rebuild prongs as needed.

Pearl Restringing

R&R offers pearl restringing and maintenance for all precious pearl jewelry

Watch Repair

Any form of watch maintenance is offered by our, in-house watch expert. This includes the replacement of watch batteries, watch restoration, and watch refinishing/polishing.

We Buy

We buy gold, platinum, silver, diamonds, diamond jewelry, colored stone jewelry, watches, and antique jewelry. Top-valued paid for all jewels.

Can I trade-in my old jewelry towards my purchase?

You may trade in any old, unworn, or broken gold or diamond jewelry towards your purchase. All trade-ins must be presented before the purchase or upgrade of a new item. Trade-ins will not be accepted if items are presented after a purchase or upgrade of a new item.

I have old jewelry that I would like to sell? Does R&R Jewelers buy jewelry, diamonds, watches, and estate jewelry?

Yes, we buy gold, diamonds, jewelry, watches, and estate jewelry. We invite you to visit our showroom in New York City; one of our expert jewelry buyers will happily work with you. Items must first be tested and thoroughly examined by an in-house expert. If you have any questions on selling your items, please contact us at 212-764-7211.

The appraisal certificate will include an estimated retail value of the item, as well as a written report stating the metal type, quality, quantity, and carat weight of the precious gemstones. Most, if not all, insurance companies require an appraisal certificate when insuring diamond jewelry, antique and estate jewelry, as well as time pieces.

Have a question that hasn’t been answered? Send us an email at


We buy gold, platinum, silver, diamonds, diamond jewelry, colored stone jewelry, watches, and antique jewelry. Top-valued paid for all jewels.

Can I receive an appraisal certificate if I did not purchase my jewelry from R&R Jewelers?

We do offer appraisal certificates for items purchased elsewhere as well as for old gold and diamond jewelry. Appraisal fees vary from case to case.