Legal, Sales, and Privacy Disclaimer
This "Legal Disclaimer" constitutes an agreement between R&R Jewelers and you, hereinafter the "Purchaser." By navigating to randrjewelers.com (hereinafter "the site") and purchasing items from the site, the Purchaser agrees to be bound by the laws of the State of New York with respect to any and all uses of the site, including an order purchase contract. This agreement is made without regard to provisions for conflict of laws. In addition, the Purchaser is responsible for abiding by all local laws in the Purchaser’s jurisdiction regarding website use and access. The Purchaser further agrees to submit to the exclusive jurisdiction and venue of the United States District Court of the District of New York, and the Superior Court of New York, with respect to any suit arising from the Purchaser’s use of the site, and any purchases made thereof. R&R Jewelers shall, under no circumstances, be held liable for any damages, whether arising from matters of strict product liability, tort, contract, or otherwise, even in the event that the possibility of any such damages was known.
R&R Jewelers is devoted to providing up to date and accurate information on our website, email, chat, and via telephone communications. We do not, however, warrant that this information is always correct, accurate or complete. In rare circumstances, data, including prices, may be incorrectly presented on our site due to system and typographical errors that may occur. Unintentional errors or inaccurate advertised prices are not binding on R&R Jewelers, and may be adjusted by R&R Jewelers at any time. R&R Jewelers reserves the right to correct any and all errors when they do occur.
Information that we communicate is not a binding contract, and should not be treated as such. If an order is placed with a lower product’s listed price than the actual price, R&R Jewelers will, at its discretion, either contact the customer before shipping the product or cancel the order entirely and notify the customer upon cancellation. R&R Jewelers apologizes in advance for any inconvenience that this may cause. If an order has already been shipped, the customer agrees to either return the product for full credit or pay the difference between the actual and charged prices.
R&R Jewelers holds a dynamic and high volume inventory. The stock availability on our website is listed "as is" and is subject to change. If a product in an order is out of stock, we will advise the customer immediately with possible options.
Products may appear on the R&R Jewelers website larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. In compliance with industry standards and FTC regulations, carat total weight may vary 0.05 carats from stated weight. For gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.
R&R Jewelers’ product details and prices are also subject to change without notice. All of our prices are final and non-negotiable.
What information do we collect?
We may collect information that can identify you (“personal information”), such as your name and e-mail address when you (or other customers) provide it to us when using the R&R Jewelers website or in some other manner.
R&R Jewelers may also collect other types of information in the following ways when you visit our website:
- Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users' movements around our site and understand trends.
- R&R Jewelers may assign your computer one or more cookies which may collect information to facilitate access to our website and to personalize your online experience.
- R&R Jewelers may use standard Internet tools, such web beacons, which collect information that tracks your use of our website and enables us to customize our services and advertisements.
How we use your information?
As a policy, R&R Jewelers does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so. However, R&R Jewelers may combine the non-personally identifiable information you provide to R&R Jewelers with information that is publicly available, collected through data collection devices and/or information that is received from R&R Jewelers’ partners, affiliates or other third parties to improve the R&R Jewelers website. R&R Jewelers reserves the right to share such aggregate information with third parties for that sole purpose, as well.
Communications: If you provide R&R Jewelers with personally identifiable information, this information may be used to provide you with information regarding R&R Jewelers and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our website's content, layout and services. These uses improve and customize our interactions with you.
If you contact a customer service representative or jewelry consultant and provide personally identifiable information to the consultant or submit a request through our website, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you.
In addition to the uses set forth above, if you place an order with R&R Jewelers, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we believe may be helpful to you.
Internal Use: We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, website content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our website and our marketing programs.
Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Partners, Affiliates, and Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: web-hosting companies, fulfillment companies (e.g., companies that fulfill product orders), loose diamond suppliers, jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with R&R Jewelers, to confirm and process your order we will share your personally identifiable information with the credit card company or financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by R&R Jewelers. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.
IP Address: When you visit our website, R&R Jewelers collects your IP address to assess, diagnose problems, and improve functioning of our website, servers, and hosting providers as well as to analyze trends and traffic patterns, gather demographic information, and track the date, time, and duration of each session within our website. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction.
R&R Jewelers Web pages may also contain electronic images know as Web beacons. These Web beacons allow R&R Jewelers to count users who have visited certain Web pages or to deliver co-branded services. R&R Jewelers may also include Web beacons in its email messages in order to determine whether the message has been opened or acted upon.
Updating Your Information: If you would like to update or revise your personally identifiable information, please contact us at firstname.lastname@example.org.
Choice/Opt Out: To opt-out of receiving communications from R&R Jewelers, contact us at email@example.com.To opt-out of receiving e-mail promotions from R&R Jewelers, please follow the unsubscribe instructions in our promotional e-mail correspondence. Please note that opting out of communication received from R&R Jewelers does not affect our communications with you related to orders placed with R&R Jewelers. Additionally, it does not affect our use of your non-personally identifiable information.
The only remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information